Product filming set up, white background, lights and camera

Privacy Policy

This policy sets out the basis on which Bull & Wolf Film Co Limited, Company No: 06675258, Registered Address: Bickland House, Bickland Water Road, Falmouth, England, TR11 4SB (together with our subsidiaries, our holding company, subsidiaries of our holding company from time to time, collectively called “Bull & Wolf Film Co.” or “we”) collects personal data from you and how we process such data. By visiting our website www.bullandwolf.co (our “Site”), you accept and consent to the practices set out below.

Collection of information

1.1  For the purposes outlined in Clause 2, we may collect and process the following information about you:

(a)  Information you give us – information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site, or by corresponding with us (by phone, email or otherwise), for example:

(i) when you report any problem to us;

(ii) when you use certain features on our Site;

(iii) when you request any support from us; or

(iv) when you complete any survey or questionnaire we send you.

(b)  Information we collect about you – information automatically collected when you visit our Site, for example:

(i)  technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(ii)  information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), methods used to browse away from the page, and any phone number used to call our customer service number.

1.2  We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

Uses made of the information

We use information held about you for the following purposes:

(a)  providing, improving and developing our services;

(b)  researching, designing and launching new features or products;

(c)  presenting content and information in our Site in the most effective manner for you and for the device you use;

(d)  providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;

(e)  complying with laws and regulations applicable to us in or outside of England and Wales;

(f)  responding or taking part in legal proceedings, including seeking professional advice;

(g)  communicating with you and responding to your questions or requests; and

(h)  purposes directly related or incidental to the above.

3  Disclosure of your information 

We will keep your personal data we hold confidential but you agree we may provide information to:

(a)  any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;

(b)  personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example staff engaged in the provision of support services);

(c)  our overseas offices, affiliates, business partners and counterparts (on a need- to-know basis only);

(d)  persons under a duty of confidentiality to us;

(e)  persons to whom we are required to make disclosure under applicable laws and regulations in or outside of England and Wales; or

(f)  actual or proposed transferees of our operations (or a substantial part thereof) in or outside of England and Wales.

4  Third-party sites 

Our Site or our communication with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites understand your rights. We accept no responsibility or liability for any practices of third-party websites.

5  Security

5.1  We review our information collection, storage and processing practices from time to time 
to guard against unauthorised access, processing or use.

5.2  Please note, however, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

Your rights

6.1  You have the right to:

(a)  check whether we hold personal data about you;

(b)  access any personal data we hold about you; and

(c)  require us to correct any inaccuracy or error in any personal data we hold about you.

(d) unsubscribe from any communications you send to use, either by sending us an email to [email protected] or clicking the unsubscribe button 

6.2  Any request under Clause 6.1 may be subject to a small administrative fee to meet our cost in processing your request.

7. Cookies

7.1 What are cookies?

This site uses Cookies, which are a common practice with most professional websites across the internet. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.This page describes what information they gather, how we use it and why we sometimes need to store these cookies.

7.2 How we use cookies

We use cookies for a variety of reasons. Unfortunately, in most cases there are no industry standard options for disabling cookies without disabling the functionality and features they add to our site. It is recommended that you leave all cookies on if you are not sure whether you need them or not, in case removing them prevents you getting the service you need.

7.3 The cookies we set

This site offers a newsletter and/or email subscription service. Cookies may be used to remember if you are already registered and whether to show you certain notifications which might only be valid to users who have previously entered information onto this website.

When you submit data through a form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.

7.4 Third party cookies

In some cases, we use cookies provided by trusted third parties to help improve the performance of this site and to understand how you use the site.

This site uses Google Analytics which may track things such as how long you spend on the site, the pages that you visit and the device you are using to view the site, so we can continue to produce engaging content and understand our users.

For more information on Google Analytics cookies, see the official Google Analytics page.

We do not identify users or facilitate the merging of personally identifiable information with non-personally identifiable information collected through third party cookies.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst also ensuring we understand which optimisations our users appreciate the most.

7.5 Disabling cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can often access this in the preferences or help section of your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Changes to our privacy policy

We may amend this policy from time to time by posting the updated policy on our Site. By continuing to use our Site after the changes come into effect means that you agree to be bound by the revised policy.

9 Contact us

If you have any questions, comments or requests regarding personal data, please address

them to: Bull and Wolf Film Co Limited, Bickland House, Bickland Water Road, Falmouth, England, TR11 4SB 

Last updated:  23 November 2020

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know. We use the following cookies: